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They might not have the correct answer for you, especially if you have tried asking the same question a couple of times. There might also be a delay in some of the modules. Try waiting a 30 seconds before trying again. If there is no response at all, make sure all modules are still green in the Launcher. If a module that is checked is neutral, try launching it. If one of the checked rows is orange, the module might have crashed. Find the associated window or process and quit it manually, then restart that module. If all checked rows are green, try to restart SmartBody, the NVBG and the NPCEditor. If this doesn't help, quit all modules and restart them. As a last resort, try rebooting your computer and start all modules. If this still doesn't resolve the issue, ask in the Google Group.

ActiveMQ

How can I check whether ActiveMQ is running?

Right-click on Computer in the start menu, select Manage, expand Services and Applications, click on Services and see if the ActiveMQ service is running.  If it is listed and not running, select it and click the Play icon above or right click and select Start. If it is not listed, use the Toolkit installer with 3rd party software and make sure the ActiveMQ box is selected. 

SmartBody

For all SmartBody related questions, see the dedicated SmartBody website. 

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Note: The AppData/ApplicationData folder under both OS's are hidden folders. So you will not be able to see them unless you make sure that hidden folders are visible in Windows Explorer. In order to do this, open any Explorer window and in the dropdown menu on top, go to 'Tools->Folder Options'. Go to the 'View' tab. Under 'Advanced settings', check the button that says "Show hidden files, folders, and drives".
This will display hidden folders in Windows Explorer.

Watson

Unity

What keyboard commands can I use in Unity?

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You can either use the Kill button on the Launcher, or hit the Q key on your keyboard, while in the Ogre window.

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Speech Recognition / Text Input

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By default, the Launcher sends out status request messages to all modules and tools (vrAllCall). These then respond with a confirmation message, indicating they are online. This enables the Launcher to show which components are still online. You can turn this behavior off in the Advanced menu of the Launcher (Enable vrAllCall option). Note that the Launcher will then not correctly indicate component status anymore. For more information on this particular message protocol, see Messages.

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Troubleshooting

The Launcher does not start

Make sure you have installed all required 3rd party software; these are included with the appropriate installers.  It might be that the executable used to start the Launcher can not be found.  Please make sure that javaw.exe is part of your path.  The location is usually "C:\Program Files\Java\jre1.6.0_1026\bin" or "C:\Program Files (x86)\Java\jre1.6.0_1026\bin".  The path is defined in your Environment Variables; right-click on My Computer, go to the Advanced tab and click Environment Variables. The Toolkit currently only supports Java 1.6_26 32 bit.

None of the modules start

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Look at the Support page for an overview of available support.

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Glossary

ActiveMQ

General purpose open source messaging system, used by the Toolkit components. See documentation. Technical basis of VHMsg standard.

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Collection of modules, tools and libraries that allow users to create their own virtual humans. This software is being developed at the University of Southern California Institute for Creative Technologies and is freely available for the research community. Sometimes referred to as VHToolkit.

Watson

Real-time visual feedback recognition library for interactive interfaces that can recognize head gaze, head gestures, eye gaze and eye gestures using the images of a monocular or stereo camera. One of the Toolkit modules.